Yellow is a Big Problem

I had been doing Tech Support for Hewlett-Packard's DeskJet division for about a month when I had a customer call with a problem I just couldn't solve. She could not print yellow. All the other colors would print fine, which truly baffled me because the only true colors are cyan, magenta, and yellow. For instance, green is a combination of cyan and yellow, but green printed fine.  Every color of the rainbow printed fine except for yellow. I had the customer change ink cartridges. I had the customer delete and reinstall the drivers. Nothing worked. I asked my co-workers for help; they offered no new ideas.  After over two hours of troubleshooting, I was about to tell the customer to send the printer in to us for repair when she asked quietly,  "Should I try printing on a piece of white paper instead of this "yellow" construction paper?"

Cutting Edge

Our Office was always on the cutting edge of technology. Not only did we have computers which spoke as well as listened; Hell, some of them even got ulcers.

Tech Support

My friend was on duty in the main lab on a quiet afternoon. He noticed a young woman sitting in front of one of the workstations with her arms crossed across her chest and staring at the screen. After about 15 minutes he noticed that she was still in the same position only now she was impatiently tapping her foot. He asked if she needed help and she replied, "It's about time! I pushed the F1 button over twenty minutes ago!"